in conjunction with our education partner, the Insurance Institute of Ireland (III)
The ACOI invite its members to attend this joint FREE regional event in Wexford. We are delighted to have Ger Deering, the Financial Ombudsman and Catriona Somers, Non-Executive Director speak at this event.
Details of the event are as follows:
| Date: | Monday, 25th April 2016 |
| Venue: | Talbot Hotel, The Quay, Wexford. |
| Time: | 5.30 pm – 8.30 pm |
| 5.30 – 6.15 pm | Registration (light supper and networking) |
| 6.15 – 7.15 pm | Ger Deering – Financial Services Ombudsman |
| The practical benefits of mediation | |
| 7.15 | Tea/Coffee Break |
| 7.30 – 8.30 pm | Catriona Somers – Non-Executive Director |
| Ethics and technology in insurance: striking the balance | |
| Cost: | FREE to ACOI members |
| CPD: | To follow |
Ger was recently interviewed for the Spring 2016 edition of ICQ where he discussed the new disputes resolution process, his expectations going forward and the considerable emphasis now being placed on mediation in the process. Ger’s seminar will cover topics such as:
- key mediation skills.
- how mediation benefits both the consumer and the industry.
- exploring the mediation process.
Caitriona will be discussing the many ethical dilemmas and challenges insurance professionals face in an increasingly technology-dependent workplace. Whilst the context is insurance the dilemmas considered have a wider application across all sectors in financial services. Catriona’s seminar will cover topics such as:
- cloud, social media and mobile technologies and the challenges they deliver.
- future advancements in artificial intelligence like driverless cars and the ethical dilemmas involved.
- how technologies can benefit both insurer and consumer.
- suggestions of how the highest ethical standards can be maintained.
To book or for further information please contact the events team in the III at either events@iii.ie or by calling 01 645 6666
